Real Estate

The $748,319,000 Woman

Super Broker Dolly Lenz: ‘I Don’t Know How to Be Jealous’

The $748,319,000 Woman
James Hamilton

Last Wednesday, The Observer met epic broker Dolly Lenz, vice-chairman of Prudential Douglas Elliman, at Table No. 1 of the Pool Room in The Four Seasons, where she eats 20 times a month.

Co-owner Julian Niccolini brought over truffles, desert plates, wine and scotch, while Ms. Lenz waxed poetic. The full interview will be published in The Observer's print edition this week, but here are some morsels about Michael Shvo, jealousy, and $8,000 purses.

The Observer: According to rankings just printed in the Wall Street Journal, you did $748,319,000 in sales last year, the most in the nation--and four times higher than the second biggest broker. What explains that?

Ms. Lenz: I don’t stop working. My 90-hour week, or 80-hour week, is everybody else’s three weeks.

I’m very tenacious. If I think there’s a reason for me to be there, I’m going to be there, and you’re not going to be able to get rid of me. I live in the future, so I’m not living here and now and dealing with this deal right here and now, I’m living over there with all the things that could come up between what’s happening now and what’s happening three weeks from now. I’m overcoming all those obstacles today, so when you give me the obstacle I already know it, and I’m like boom, boom, boom, boom--playing a chess game, a three-dimensional chess game.

But I think it’s mostly that I truly just work so much more. You know, most people in real estate don’t work; it’s not a job of workers.

Each week, how much time do you actually spend with your two teenage kids?

I would say I spend an hour with my daughter, and I would say I speak to my son 10 minutes a week.

It was reported that you made $7 million in 2005. What do you expect in commissions for 2007?

It’s higher. It depends on when things close, because I have a very big deal that either closes in December or could push into January. I mean, it should be more than ten [million].

The Elliman broker Linda Stein was just murdered, allegedly by her assistant. You’re so similar, with a big persona and reputation and client list. Do you fear that bad things will happen to you because of how outsized you are?

Never … I feel like I treat everybody 100 percent fairly, and I think at the end of the day that’s all they really expect. You can piss somebody off; you can have a huge fight. But you know what? At the end of the day, you were in your corner, I was in my corner, and whatever happens, happens.

How many tirades have you had in the past year?

It depends on what the definition of a tirade is. I don’t go through a lot of tirades, because I kind of just say: ‘That’s it. It’s over, OK? Sorry, can’t do that, goodbye.’ So that’s not a tirade, you know what I mean? I don’t rise to the level of ‘I’m going to have this fight with you,’ because it’s not interesting to me and I have nothing to gain from it.

You’ve had Donald Trump’s $125 million Palm Beach estate, Maison de L'Amitie, on the market for well over a year, which is a long time. Will it sell soon?

The issue is that Donald feels it’s truly worth $110, $115, $120 million--and the market’s kind of said it is worth just under $100 [million]. So there’s that disconnect that often happens, and nothing will happen until that disconnect is resolved.

Have you been getting worried about the city’s real estate market?

Look, until August, I was able to get anybody a 90 percent mortgage, anybody breathing. If they had bad credit! As long as they had a job of some short, I was able to get them financing, no problem. Today it’s already 20 to 25 percent down, big change. And now you need papers. I was able to get very high mortgages, percentage-wise, with no paperwork.

You were described in a book looking like a high school principal four years ago, but now you’re one of the best looking brokers in New York City. How important is looking good and image to your job?

Yeah, it matters to the extent that you don’t want to embarrass anybody. And I think that many people want to be with people like them, so, for example, if you don’t have on a $6,000 suit, you’re not like them; if you don’t have on an $8,000 pocketbook, you’re not like them.
You know, it’s how people judge each other at the curb. Why would you not overcome that curb if you could?

Why do you come across as having an amazing ego?

An ego to me is about pumping themselves on the chest, and saying, ‘Look what I did, look how great I am, I did this, I did that. It’s about me.’ It’s not about me, at all, ever. It’s about them, the buyer, the seller, the property.

The New York Post’s real estate gossip Braden Keil has mentioned you in print 124 times in the past seven years. What’s your relationship like?

He’s a friend, he’s somebody who takes the time to seek me out, which not everyone does, and--really it’s 124 times?

Yes. I’ve heard he stayed at your Hamptons house?

I mean we’ve had dinner together there, maybe stayed a time or two, but not a regular stay.

Do you talk with Michael Shvo?

I never talk to him. But if I see him, it’s not like I go the other way… ‘Let’s SHVO’? You’ve never seen the ad ‘Let’s SHVO’? Now that’s an ego.

Does the success of his eponymous marketing and sales firm bother you late at night?

Never! There’s an infinite amount of work. I think it goes inherently to who you are: I inherently am not a jealous person. I don’t know how to be jealous, it’s not my style. It either is you or it isn’t you. I see people who are jealous and I say maybe it’s a good thing, because it makes them covet, and if they covet maybe they get it. I don’t covet.

Why don’t you covet?

Because I’m just so busy doing ‘it.’ To covet you have to be outside ‘it,’ coveting. But it’s really true. My kids will tell you that, it’s really who I am.

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Comments
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Former RE Broker (not verified) says:

Give me a break, with all that is going on in the world why do you waste valuable print space for this uninteresting interview with Dolly Lenz? Who cares how much she makes a year. Would be interesting to know how screwed up her life is working 90 hours a week and spending one hour a week with her daughter, she should be ashamed of herself, and 10 minutes on the phone with her son! I wouldn't trade the relationship I have with my children for 50 million in commission. Maybe you should interview some of the people who work with her to confirm how "fair" she is with the staff.

Current PDE Agent (not verified) says:

Though I've never met Dolly, I absolutely look up to her. #1 her decision to lead an unbalanced life is in line with most of our society's top producers, whether they are in entertainment, fashion, banking, academics. She speaks of jealousy in the interview because she knows that her success provokes it. It is only the losers in life who try to put other people down, remember that.

How she treats her staff is another issue. Then again look at Wintour or Kushman.

JK Jared.

Zach (not verified) says:

In retrospect, I don't know if Ms. Lenz should have granted this interview. My lasting impression is of a person with misplaced priorities.

Her real-estate skills may be second to none, but her parental skills are obviously near the bottom of the barrel. Talking 10-minutes a week to her teenage son, not face-to-face but on a phone, is deplorable. I'm glad to hear she's making $7 million a year, because her kids' long-term psychiatry bills will be rather expensive.

I don't know if Ms. Lenz is familar with the concept of diminishing returns. Once a certain plateau is attained, further expenditures do not measureably increase one's standard of living. Do people living in a 75,000 square foot home have a noticeably, and quantifiable superior standard of living compared to people living in a more modest 50,000 square foot home? I don't think so! I'm sure a $2000 purse will look quite nice and impress clients as much as an $8000 purse.

Pictures can be deceiving, but I fail to see a well-dressed person.

Maybe Lindsay Roberts can lend Ms. Lenz a few expensive suits and shoes until the next real-estate closing.

Zach (not verified) says:

Jealousy? Are you kidding?

Americans in particular deem the person with the most marbles the winner. You may, but I don't.

Well-known, highly-respected, role models seldom live up to their billing. Seldom! They may be at the top of their game in one small, select area of their lifes but that's generally it. Other areas of their lives are often times neglected, which can negatively affect close friends and family.

She's making 7-million a year, and she's not even enjoying the fruits of her labor. Yes, success and money are highly-motivating stimulants.

She's given birth to two children, and she has a moral responsibility and obligation to attend to the well-being and care of these children.

Former Co-worker (not verified) says:

Actually I have not only met her I worked with her back in the day when she was not a superstar. Wish I had a photo from the 70's so you could see the transformation from ugly duckling to her present good looks. If only we could all afford to stop at the Hair Salon EVERYDAY before work. She is one of the best brokers in town, or should I say the country but she will never get the Mother of the year award and to me the later is much more important.

mike nyc (not verified) says:

she sounds like a real piece of work,
she should be embarresed and ashamed of herself!

god forbid,
im sure if some tragedy would befall one of her neglected children she would be asking herself is one hour a week or 10 minutes on the phone worth 90 hours a week?

im sure if some tragedy would befall her, it will be no loss!

her son would say 'dolly who???'

her daughter would say 'shes not really my mom, since i only really knew her for one hour a week!!!'

Lorelai (not verified) says:

If this woman spent 60 bucks on that jacket then she should get a refund, let alone something like 6'000!

Redlands123 (not verified) says:

Dolly is clearly the number one winner this year in the real estate pool. Fabulous!!! Now she just has to keep it up for the next thirty or forty years or suffer a long and humilating decline like a few unfortunet others who've been number one in the last twenty years.

We all should strive for perfection in whatever we do. However, if she really has to put in that many hours & neglect her kids, what personal issues is she trying to overcompensate for? Men who desperatly need to be number one or top of the field, they usually are over compensating for not measuring up in the locker room and/or did not recieve enough love as a child, so they try to force it from other people by the attention of being number one.

We congratulate you Dolly, we may like to emulate you Dolly, however, most of us really don't want to be you Dolly.

Good luck on being number one with 80 to 90 hours per week, working that hard must be great at chasing away the emptyness of a really lonely & depression sole.

Anonymous (not verified) says:

Brokers are the devil. This moron is no different. We need to bury her and the rest of the brokers in this town in the Hudson.

My favorite? Her quote:

"An ego to me is about pumping themselves on the chest, and saying, ‘Look what I did, look how great I am, I did this, I did that. It’s about me.’ It’s not about me, at all, ever. It’s about them, the buyer, the seller, the property."

Bull**it, honey. Please. Grow up.

Quiet Storm (not verified) says:

So Dolly's my competition. I am a agent here in Manhattan. I have a family and work in real estate so that I can provide for them. Dolly is on a world class level when it comes to her Real Estate acumen. She's in NYC which is where everyone in the world wants to own - for whatever reason they have.

People like Dolly, who are single minded and highly focused, often seem sinister to the rest. For her, Real Estate is her life, it's what she does and what she is. I came into this business to be at a high level - world class, really - but I came in knowing that it could easily take my family away. I pray daily that I have the opportunity to provide for my family while providing a service in an ethical manner, working full time and not being absent from their lives. Believe it or not it is hard work (especially dealing with people's preconceived ideas of what a "broker" is or isn't... see Anonymous March 06, 2008) it's not for everybody, but it is an honest living that requires passion and a tough skin.

You've heard this before: Small minds talk about people, Mid-sized minds talk about things, and big minds talk about ideas. Which are you?

Peace!

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